Frequently Asked Questions for Artworks

 

1. What exactly am I purchasing?

You are purchasing a premium-quality physical art print, delivered to your address as a framed poster or canvas, depending on the option you select on the product page.

This is a tangible artwork, ready to display.

2. How will I receive my artwork?

Once your order is confirmed:

• ✅ Your artwork is professionally printed
• ✅ Securely packaged for damage-free delivery
• ✅ Shipped directly to your address

You will receive tracking details by email once the order is dispatched.

3. What is included with the artwork?

Each order includes:

• High-quality printed artwork
• Your selected frame or premium canvas
• A Certificate of Authenticity verifying originality
• Ready-to-hang setup (no additional framing required)

4. What print quality and materials are used?

We use:

• ✅ High-resolution printing
• ✅ Fade-resistant premium inks
• ✅ Durable frames & premium canvas
• ✅ Long-lasting materials suitable for home temples, bedrooms, and living spaces

5. How long does delivery take?

All artworks are made-to-order to ensure quality.

📦 Estimated Delivery Time:

7–10 business days across India

6. Are these artworks exclusive?

Yes. Each artwork is a carefully curated original creation.

Some artworks may be released as limited editions and will not be restocked once sold out.

7. Can I request a custom size?

Yes. If you require a custom size or special framing, please contact us before ordering and we will guide you with available options.

8. What am I allowed to do with the artwork?

You may:

✔ Display it in your home, office, meditation room, or personal space

✔ Gift it to loved ones

You may not:

✘ Reproduce or resell the artwork

✘ Digitally scan and redistribute

✘ Use it for commercial purposes without written permission

9. Do you accept returns, exchanges, or cancellations?

Each artwork is created on-demand, specifically for you.

• ✅ Returns or replacements are accepted only if the product arrives damaged or defective
• ❌ No cancellations or refunds once production has begun

If any issue occurs, we will resolve it quickly and fairly.

10. Can I gift an artwork to someone?

Yes! You can:

• Order it directly to their address
• Or request a personalized gift message or certificate

11. What payment methods are accepted?

We support:

• ✅ Secure prepaid payments
• ✅ Cash on Delivery (COD) across India
• ✅ 100% encrypted and safe checkout

12. How can I contact support?

For any questions, custom requests, or order assistance, please contact:

📩 admin@templeofthought.org